BrenLeva currently ships within the contiguous United States, Puerto Rico, and the U.S. Virgin Islands.

Orders are generally processed within 2-4 business daysEstimated Delivery Time: 4 - 12 Business daysDelivery times may vary depending on the destination, carrier delays, weather, or other circumstances outside BrenLeva’s control.Once your order has been shipped, you will receive a shipping email confirmation with a tracking number.

A standard shipping fee of $10 applies to orders under $50.

Yes. Free standard shipping is available on orders of $50 or more.

Due to the personal nature of our skincare products, all sales are final, and we do not accept returns or exchanges. Exceptions may be made if a product arrives damaged or if an error was made on our part.

Yes. Local pickup is available on St. Croix. Orders must be placed and paid for online. Pickup details will be provided once your order is ready. Please bring your order confirmation when collecting your purchase.Please contact us to reschedule if you missed your pickup. After two missed pickup arrangements without communication, the order may be canceled in accordance with BrenLeva’s local pickup policy.

Please contact us as soon as possible with your order number and clear photographs of the damaged product and packaging. Once the issue has been reviewed, we will arrange an appropriate replacement or refund.

We strive to accommodate all requests. However, please note that once an order has been processed, we may not be able to make any changes. If you need to cancel your order, please contact us immediately.

Once your order has shipped, tracking information will be sent to the email address provided at checkout. Please allow time for the carrier to update the tracking status.